Returns & Exchanges

At DOMA Coffee, we want you to love your brew; however, due to the perishable nature of coffee beans, we can only accept returns on non-perishable equipment and merchandise within 30 days of purchase.

1

Contact Support

Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.

2

Pack Your Items

Securely place the unused items in their original packaging, ensuring all tags and manuals are included to qualify for a full refund.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing